Who are we?
Trivoyage ("us", "we" or "our" as the setting requires) is a worldwide business giving moment online travel look administrations (counting however not restricted to flight, lodging and auto enlist value examinations) and other travel related administrations (the " Trivoyage Services") to clients all through the world by means of our sites, applications and different stages (the " Trivoyage Platforms").
Trivoyage isn't a movement operator and isn't in charge of giving, or for setting or controlling the costs material to, any of the movement choices or items, (for example, flights or inns) which you may scan for, find on or potentially book by means of the Trivoyage Services or Trivoyage Platforms ("Third Party Travel Products"). All such Third Party Travel Products are given by autonomous travel specialists, carriers, lodgings, visit administrators or other outsiders and are liable to the terms and conditions forced by those outsiders.
The Trivoyage Services and Trivoyage Platforms are given by Trivoyage Limited with different elements that specifically or in a roundabout way control, are controlled by, or are under basic control with ("Trivoyage Group Companies"). Our organization points of interest, including correspondence address and enrolled office, are accessible here.
These terms and conditions ("Terms") oversee your entrance to and utilization of the Trivoyage Services as well as Trivoyage Platforms and, together with our security arrangement, treat approach and network rules establish a legitimate assention among you and Trivoyage. By downloading, transferring substance to and getting to or generally utilizing the Trivoyage Services or potentially Trivoyage Platforms, you are affirming that you have perused, comprehended and consented to these Terms and those of the security approach, treat arrangement and network rules.
A portion of the Trivoyage Services or potentially Platforms (for instance, our ' Trivoyage for Business' B2B items) force distinctive terms and conditions on your utilization of those administrations. Where that is the situation, you will be unmistakably advised of that and will be required to affirm your acknowledgment of those terms and conditions, which will work instead of or related to these Terms as proper.
We may change these Terms whenever at our circumspection. In the event that these Terms are corrected, we will show the updated terms and conditions on or through the Trivoyage Services and additionally Trivoyage Platforms and you will be considered to have acknowledged any revisions in the event that you keep utilizing the Trivoyage Services as well as Trivoyage Platforms after the alterations are shown.
In the event that you don't acknowledge these Terms then you ought not utilize the Trivoyage Services or Trivoyage Platforms.
Utilizing the Trivoyage Services
You may just utilize the Trivoyage Services and Trivoyage Platforms in consistence with material laws and for genuine purposes. With regards to you consenting to comply with these Terms, we concede you a non-transferable, non-selective permit to download, access and utilize the Trivoyage Services as well as Trivoyage Platforms for your very own, non-business purposes and for no other reason. Specifically, we give such permit to you subject to you concurring that you will not:
- Utilization the Trivoyage Services as well as Trivoyage Platforms for any reason that is inappropriate, unlawful, or to post, share or transmit any material that (I) is defamatory, hostile, vulgar or generally shocking; (ii) is in rupture of certainty or security or of any outsider's rights including copyright, exchange stamp or other licensed innovation rights; (iii) is posted, shared or transmitted to advertise or advancing yourself or any outsider; or (iv) is deluding or misrepresentative as to your character or which in any capacity proposes that you are supported, partnered or associated with Trivoyage; or (v) you don't generally have any rights or the authorizations you have to make accessible;
- Utilize the Trivoyage Services or potentially Trivoyage Platforms for any business reason or in any way which may make harm Trivoyage or bring Trivoyage into notoriety;
- Dismantle, figure out or generally decompile any product, applications, updates or equipment contained in or accessible by means of the Trivoyage Services or potentially Trivoyage Platforms, aside from as allowed by law;
- Duplicate, convey, impart to the general population, offer, lease, loan or generally utilize the Trivoyage Services as well as Trivoyage Platforms, or try to disregard or go around any safety efforts utilized to avert or restrain your entrance to or utilization of the Trivoyage Services and additionally Trivoyage Platforms;
- Utilize or meddle with the Trivoyage Services as well as Trivoyage Platforms in a way that could harm, incapacitate, overburden, hinder or bargain our frameworks or security or meddle with different clients;
- Present onto, or transmit by means of, the Trivoyage Services as well as Trivoyage Platforms any problematic PC program code, infection, 'refusal of administration' or 'spam' assault, worm, Trojan steed, authorisation key, permit control utility or programming lock;
- Evacuate, modify or supplant any notification of initiation, exchange marks, business names, logos or different assignments of starting point on the Trivoyage Services as well as Trivoyage Platforms or go off or endeavor to go off the Trivoyage Services and additionally Trivoyage Platforms as the result of anybody other than Trivoyage;
- Utilize any computerized PC program or application to filter, duplicate, record, sort or generally misuse the Trivoyage Services or potentially Trivoyage Platforms or any part thereof.
Where you join to any element of, or utilize, the Trivoyage Services as well as Trivoyage Platforms that requires the utilization of a sign in record or secret key, you concur that you will be in charge of keeping those secret word and sign in points of interest classified and secure. In the event that you wind up mindful, or suspect for any reason, that the security of your sign in subtle elements has been imperiled, it would be ideal if you let us know here when you can.
The Trivoyage Services and Trivoyage Platforms are not expected for youngsters under 13 years old, and nobody younger than 13 may give any data to, on or through the Trivoyage Services or potentially Trivoyage Platforms. We don't intentionally gather individual data from kids under 13, and in the event that we discover that we have gathered or gotten individual data from a tyke under 13, we will erase that data as per our security arrangement.
To the degree that any component of the Trivoyage Services or potentially Trivoyage Platforms is facilitated on a third gathering site (for instance, Facebook or another internet based life site) and there are independent terms and states of utilization identifying with that outsider site, you consent to completely agree to such terms and conditions.
Imparting data to us
We consider your security important and work consistently as per relevant information assurance laws. You recognize that any close to home information (as characterized in our security approach) which you submit to or through the Trivoyage Services as well as Trivoyage Platforms might be utilized by us as per our protection strategy. You consent to guarantee that every close to home datum you give to us is precise and a la mode and that you have acquired all assents, licenses or endorsements important to empower us to utilize that data as per these Terms, our locale rules and with our protection arrangement.
To the degree that the Trivoyage Services as well as Trivoyage Platforms enable you to post, transfer, transmit or generally make accessible any data, pictures, video, or other information with Trivoyage or other Trivoyage clients ("User Content"), you concur that:
- You are exclusively in charge of the User Content that you transfer and you speak to and concur that you won't share anything which you don't have the authorization or ideal to share and which you can't allow the permit alluded to in section (b) beneath in regard of;
- We are under no commitment to store, hold, distribute or make accessible any User Content transferred by you and that you will be in charge of making reinforcements of any such User Content if important.
To the degree that you furnish us with any proposals, remarks, changes, thoughts or other input ("Feedback"), you thus unavoidably dole out responsibility for licensed innovation rights subsisting in that criticism to us and recognize that we can utilize and offer such Feedback for any reason at our caution. You can give input to us by tapping on the 'Criticism' tab or here.
But as set out somewhere else in these Terms, all licensed innovation rights including, yet not restricted to, copyright (counting copyright in PC software licenses, exchange imprints or business names, plan rights, database rights, know-how, exchange insider facts and privileges of trust in the Trivoyage Services and Platforms (together, the "Protected innovation Rights") are claimed by or authorized to Trivoyage. You recognize that by utilizing the Trivoyage Services as well as the Trivoyage Platforms, you won't gain any right, title or enthusiasm for or to Trivoyage Services or potentially Trivoyage Platforms or in or to the Intellectual Property Rights with the exception of the constrained permit to utilize the Trivoyage Services and Trivoyage Platforms allowed to you according to these Terms. You additionally recognize that you have no privilege to approach any part of the Trivoyage Services as well as Trivoyage Platforms in source-code frame.
Other individuals property
We regard the protected innovation privileges of others. In the event that you have motivation to trust that your copyright is being encroached by any substance on the Trivoyage Services or potentially Trivoyage Platforms, it would be ideal if you send a composed warning of such encroachment by reaching us here.
Value exactness and guarantee disclaimer
Your utilization of the Trivoyage Services and additionally TrivoyagePlatforms is completely at your own hazard.
In spite of the fact that we uphold strict 'value exactness' approaches with all accomplices who give us venture out information and attempt to guarantee that the substance showed on or through the Trivoyage Services and Platforms is up todate and precise, we can't ensure the unwavering quality or precision of such substance. We give the Trivoyage Services and Platforms on an 'as is' premise and explicitly disavow all guarantees, conditions and assurances of any sort, regardless of whether express or suggested, including however not restricted to, the inferred guarantees of title, non-encroachment, merchantability and precision, and additionally any guarantees suggested by utilization of exchange, course of managing or course of execution. To the degree allowed by law, we make no portrayals and don't warrant to you that the Trivoyage Services and Trivoyage Platforms (an) are precise, finished or progressive; (b) will dependably be accessible; (c) will live up to your desires; or (d) are secure or are free from mistakes, shortcomings, abandons, infections or malware.
Making travel appointments by means of Trivoyage
Trivoyage isn't a movement operator and isn't in charge of giving any movement alternatives showed by means of the Trivoyage Services or potentially Trivoyage Platforms or for setting or controlling the costs we show. Any Third Party Travel Products which you find as well as book through the Trivoyage Services and additionally Trivoyage Platforms are given by free travel specialists, carriers, inns, travel administrators or other outsiders ("Travel Providers").
Trivoyage encourages your appointments with Travel Providers yet isn't capable and has no obligation to you in regard of such appointments. The personality of the significant Travel Provider and the terms and conditions material to your booking with them ("Travel Provider Terms") will be advised to you at the season of booking and you ought to guarantee that you read and completely comprehend them before finishing your booking.
You consent to agree in full with all appropriate Travel Provider Terms. You recognize that rupturing Travel Provider Terms could result in the dropping of tickets or reservations, repudiation of regular flier miles and different advantages, and extra charges.
Where you have utilized the Trivoyage Platforms to book at least two related travel items inside a 24-hour time frame (for instance a flight and, independently (inside 24 hours of the main booking) a lodging) at that point this might be named a "Connected Travel Arrangement" contingent upon where you are found and the appropriate shopper assurance laws that apply. Where a Linked Travel Arrangement has been made, you won't have a similar level of buyer security that you would get where you book both a flight and inn together through one single operator (where you may then get the advantages that apply to booking occasion bundles). This implies you have to depend on every individual supplier to play out their administrations, and don't have lawful plan of action to the coordinator or the retailer of a bundle. In case of the indebtedness of one of the suppliers engaged with the Linked Travel Arrangement, the insurances accessible under the EU Package Travel Regulations won't make a difference.
Restrictions and prohibitions of obligation
These Terms set out the full degree of Trivoyage's commitments and liabilities in regard of the Trivoyage Services and Platforms.
Trivoyage has no obligation at all for any courses of action you make with any outsider because of your utilization of the TrivoyageServices and additionally Trivoyage Platforms (counting, without impediment, any Travel Provider). If you experience any issues with any reserving you make or endeavor to make by means of Trivoyage, you recognize that you should resolve that issue with the pertinent Travel Provider and that your sole cure in such conditions, including any discount, lies with the important Travel Provider and not with Trivoyage. Where the Trivoyage Services or potentially Trivoyage Platforms contain connections to different locales and assets given by outsiders, these connections are accommodated your data as it were. We have no influence over the substance of those destinations or assets and acknowledge no duty regarding them or for any misfortune or harm that may emerge from your utilization of them.
You may see publicizing material presented by outsiders on the Trivoyage Services as well as Trivoyage Platforms. Every individual publicist is exclusively in charge of the substance of its promoting material andTrivoyageacknowledges no obligation regarding the substance of publicizing material, including, without confinement, any blunder, oversight or incorrectness in that.
To the most extreme degree allowed by law, we (together with our officers, chiefs, workers, delegates, offshoots, suppliers and outsiders) don't acknowledge any obligation for (an) any mistakes or oversights in the substance showed on or by means of the Trivoyage Services and additionally Trivoyage Platforms; or (b) any demonstration of god, mishap, delay or any unique, excellent, reformatory, circuitous, coincidental or weighty misfortune or harm of any sort (counting, without confinement, lost benefits or lost investment funds), regardless of whether situated in contract, tort (counting carelessness), strict risk or something else, caused by you emerging out of or regarding your entrance to, utilization of, or failure to access or utilize, the Trivoyage Services or potentially Trivoyage Platforms or any substance contained gave in that.
Subject to these Terms and to the degree allowed by law, our most extreme total obligation to you emerging out of or regarding these Terms or your entrance to, utilization of, or failure to access or utilize, the Trivoyage Services or potentially Trivoyage Platforms will be constrained to the aggregate of £100 (one hundred pounds Sterling).
Nothing in these Terms will constrain or bar (an) our obligation in regard of death or individual damage caused by our carelessness or for our extortion or fake deception; (b) whatever other risk that can't be prohibited by law; or (c) your statutory rights.
Your obligation to us
Subject to these Terms, you will be capable and obligated to us for all activities, claims, procedures, costs, harms, misfortunes and costs (counting, without restriction, legitimate expenses) caused by us or the Trivoyage Group Companies, and every one of our officers, executives, workers and specialists, emerging out of, or in any capacity associated with, your utilization of the Trivoyage Services and additionally Trivoyage Platforms or rupture of these Terms.
Trivoyage may in its total carefulness quickly end any concurrence with you under these Terms whenever upon notice to you and additionally, on the off chance that you have a sign in record, by dropping your enrollment and your entrance to your record, and expelling any User Content you have transferred to the Trivoyage Services as well as TrivoyagePlatform. Trivoyage may suspend your utilization of the Trivoyage Services and additionally Trivoyage Platforms in entire or to a limited extent without notice whenever, for instance to keep you from transferring any User Content, without causing any obligation to you at all.
You recognize that your unapproved utilization of the Trivoyage Services and additionally Trivoyage Platforms may result in unsalvageable harm and damage to Trivoyage or potentially its offshoots or licensors for which cash harms would be deficient. Thusly, in case of such unapproved utilize, we and our associates and additionally licensors (as pertinent) will have the right, notwithstanding some other lawful cures accessible, to look for a prompt order against you restricting any further utilization of the Trivoyage Services as well as Trivoyage Platforms.
The shortcoming or unenforceability of any arrangement (in entire or part) of these Terms will not influence the legitimacy or enforceability of the rest of the arrangements (in entire or part). The entire or part of any arrangement which is held by a court of skilled ward to be invalid or unenforceable will be esteemed erased from these Terms.
These Terms are close to home to you. You will not be qualified for allot these Terms in entire or to some extent to any outsider without our earlier composed assent.
These Terms speak to the whole assention among us and you and supersede and supplant all and any past terms, conditions, understandings and game plans in regard of your utilization of the Trivoyage Services or potentially Trivoyage Platforms.
We will act expeditiously to any signs of User Content that is in break of these Terms. Where you are aware of or suspect any illicit exercises, or know about or suspect that works having a place with you have been encroach
Refund and Cancellation Policy
We at Trivoyage are committed to providing a friendly and courteous customer experience. We understand things may not always go as planned. If a refund/cancellation request is received within 24 hours of the booking confirmation, we can issue a full refund (minus applicable service charges).
We recommend that you thoroughly review all travel details immediately upon receiving them to make sure they are correct, as most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking.Rest assured - if your waiver is approved by the travel supplier we will be able to process your refund. All return requests and cancellations can only be processed by calling us at +1-855-335-2333.We can accept refund requests only if the following conditions have been met:
- you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds;
- you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and
- we are able to secure waivers from suppliers to process this requested cancellation and refund.
All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. A time frame will then be determined by the travel supplier for processing of the refund.
Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. When requesting Trivoyage to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Please provide the Cancellation Password to our agents when asked, to complete your cancellation request. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. The Cancellation Password will expire within 3 hours of issuance. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password.